Friday, June 24, 2011

Another Satisfied Customer of Toyota of Concord

Peter Del Sol is the best! I wouldn't even think of going anywhere else!- Cindy


I have been going to this dealership for almost 15 years. I trust the people and the quality of the service. Many of the same people are still at the dealership, I like the continuity.- Joseph


The purchasing was easy and fast. I did not feel pressured.- Penny

Monday, June 20, 2011

Clyde Furr was an excellent salesman. We can't wait to work with him again!- Ryan

Joe Burke did an excellent job at minimizing the amount of time I had to spend at the dealership and finding me the best deal available. He is courteous, thoughtful and the only salesman I will ever buy a car from if I can help it!
I would come back because of the ease of purchased/lease due to Joe. I love the service department. They always do a good job and when asked to clean my car are able to do that the same day! Joe did an excellent job showing me all the features, the manual and making sure I knew how to turn on all the essentials on. He had all the accessories waiting for me and helped clean out my old 4Runner too! He was a huge help!- Whitney

Peter Del-Sol is one of the main reasons that I like coming to your dealership.-James

Mike Sheehan, he was great. Knowledgeable, friendly and courteous.- Daniel

Monday, June 13, 2011

Toyota of Concord Customers Say It All

Harold Wagner is a very proficient service advisor for Toyota! He is very knowledgeable about Toyota service.- Edward

Everyone was very friendly and helpful.- Catherine

This car experience was amazing!! Jim Luciow, the salesman, was so kind and caring and took so much time with us. He went over every detail and made sure we were satisfied when we drove it off the lot. Jim Urban, the manager, was genuinely thankful that we bought a car from them. Our son will be driving in a year and we will definitely be back there to get his car. Thank you so much!!!!- William

I can not say enough about how WONDERFUL everybody was especially our salesman Robert Mack! He was so helpful. I felt like he truly went out of his way to help us but, not pressure us. I also want to say that Harold Wagner in service department, I would recommend Toyota of Concord to anyone who asks. Thank you for such a great experience!!- Laurie

The salesman was very nice. We had no problem at all with any of them. I am very please with the whole process.- Martha

Thursday, June 9, 2011

Toyota of Concord’s Quick Summer Car Care Tips for Safe Driving on Vacation!

Summer Vacation Car Care Tips from Toyota of Concord
Summer means fun in the sun and vacations road trips for most families.  Toyota of Concord knows that taking an extended road trip can actually take a toll on the family car. Extreme heat and long drives can be tough on tires. Most people driving in summer complain of leaky radiators, cracked hoses, underinflated tires and dirty filters. All these factors can significantly reduce the fuel efficiency, or worse, can lead to a total breakdown. So if you are planning a vacation with your family this summer and want your loved ones safe on road, be sure to get your vehicle ready for the trip in order to avoid any unnecessary hassles and road accidents. 
Here is a quick summer car care checklist to ensure you spend more time with your family during the vacation rather than changing a flat tire on road. 
If you haven't had your car in for routine maintenance in the last few months, get it into a repair shop or to an auto service center for a full safety inspection a week or so before you leave for vacation. This will allow enough time to fix any problems the technician may have uncovered. Be sure to ask your Certified Auto Technician to check the following
  1. Check your tires as tire pressure changes with the rising temperatures. Request your mechanic to check for tire tread depth and condition. Don’t forget to have the spare tire pressure checked as well.
  2. Get your air conditioning system checked.
  3. Also insist that your car technician examines the windshield wipers, lights, belts, filters and hoses.
  4. Check your car batteries.

Even if your car technician confirms everything is fine, there is always a possibility of car trouble while on vacation. So it is always important to keep yourself equipped with an Emergency Road Kit to save you from those dreaded moments when you have car trouble in the middle of the road, especially if there is no nearby car repair service available. 
Make sure your Emergency Road Kit include:
  • Flashlights and flare.
  • Multipurpose tools including pliers, screwdriver, wire cutters, an awl, a knife, file, a saw, and a bottle opener.
  • A First Aid kit
  •  Water
  • Jumper cables
  • Tire inflator
  • Extra fluids (oil, coolant, transmission)
  • A jack (ensure that the vehicle jack is operational and all the tools are present)
  • Gloves
  • Rags/paper towel
  •  Blanket

Other Useful Tips
·         Pack as lightly as possible as this can help avoiding unnecessary weight on your tires, and can help you save some gas! And be careful not to block your view in the mirror while driving.
·         Follow the highway speed limits not only for your safety, but to save some extra fuel as well.
·         Finally, follow all the road safety rules and enjoy the open roads and the sunny sky with your loved ones!
To schedule a reliable Auto Service Center in your area visit Toyota of Concord in Concord NC.  You can even take advantage of our some of our Service Specials online.

For peace of mind while on vacation and year-round you can check out our Hendrick Autoguard Program.


Everyone knows that there are always situations that cannot be anticipated. That’s why there is Hendrick Autoguard Assurance Edge Motor Club Program – a comprehensive motor club program that provides you with peace-of-mind knowing that help is just a phone call away. 24 hours a day, 7 days a week. Hendrick Autoguard Assurance Edge Motor Club Program provides the following emergency and non-emergency benefits:
  • 24-Hour Roadside Assistance
  • Emergency Travel Expense Reimbursement
  • Vehicle Rental Reimbursement
  • $1,000 Vehicle Theft Reward
  • Emergency Message Relay
  • Tire Hazard Protection Reimbursement
  • Wheel Hazard Protection Reimbursement
The Hendrick Autoguard Assurance Edge Motor Club Program is available for five years on new vehicles and three years on pre-owned vehicles.

The 
Hendrick Autoguard Extended Service Agreements are available for vehicles up to 10 years old.

Wednesday, June 8, 2011

See What Our Customers Are Saying About Us

This is the 9th Toyota we have purchased or leased and this was by far the best experience we have ever had.- Elizabeth

Very friendly, prompt attention to your needs and always professional.- Donna

See What Our Customers Re Saying About Us!!- Joseph

They have been incredible from the very beginning. I have always been treated like I was the only customer and everyone has been a wonderful host and help. This is a great team. Thank you! – Denise


After 170000 miles, I have never taken my Prius anywhere but Toyota Scion of Concord. My loyalty to this particular dealership is due primarily to excellent work of my preferred service advisor (Thomas Hopewell). He provides excellent service absolutely every time I call or come in for service, when I am greeted by other staff they have all been extremely prompt, courteous, and helpful. - Lana