We like Peter Del Sol. We have been working with him for 5+ years, trust him and we will continue to go to Toyota for all of our service needs.- Iris
Paula is my service advisor, and it is a pleasure working with her and I trust her decisions on all service needs!
Have been going to this dealer for over 25 years, would not dream of changing, have always got excellent service, have recommended dealer to several friends who now use the same dealership.- Cynthia
I really enjoy working with Thomas Hopewell. I feel that he goes the extra mile for his customers.- Jeffrey
Jason was my service coordinator. He was awesome. Professional, polite and knowledgeable. I have already made a not to ask for him the next time I go in. -Betty
Salesman and all staff were extremely helpful, knowledgeable and courteous. No pressure and his was a welcome change from what we experienced at other dealership.- William
Monday, August 22, 2011
Tuesday, August 16, 2011
Have you seen the new Hendrickcars.com?
After undergoing major updates and revisions, the Hendrickcars.com site went live on August 1. The new overhauled website now has a better homepage with an interactive interface and an easy navigation system. The homepage now reflects a prominent used car focus, plus faster search results. The face lifted website now features easier to use buttons for photos, video, and CARFAX reports.
Other highlighted features of the website:
Other highlighted features of the website:
- The new upgraded website allows visitor to click into searches for the most searched vehicles on the site or click on the corresponding promotion to the right of the vehicle.
- Increased significance for the Hendrickcars.com tagline: The Fastest Way to Over 5000 Cars.
- Incorporation of Black Book Online on the homepage. The high quality lead capture tool will redirect trade-in appraisals to the nearest dealership by brand.
- H endrickcommercial.com is now included in the top menu items and is accessible from the Search By Type listing.
- Hendrickperformance.com is now accessible from the top menu bar’s “Classic Cars” link..
Monday, August 15, 2011
SEE WHAT OUT CUSTOMERS ARE SAYING ABOUT US
Mark Abbotts, sales rep. made us feel like we were family. The dealership was kind and pleasant. No pressure at all. We had time to talk and think before out sale.- Serelia
This Venza is my second vehicle purchased at Toyota of Concord. The dealership is the most fair in the area. Even though I live 5 minutes from the Lake Norman Toyota dealership. I drive to Concord because the Concord dealership has always treated me fairly and dealt with me in a forthright manner.- Robert
Every aspect of our purchase went smooth thanks to Kevin Morrell. No complaints. Everyone was friendly and courteous. We love out new 2011 Sienna SE!- Ashely
Excellent. Very considerate. Answered all my questions. Gino made every effort to keep us comfortable (excessive temperatures outside) while we viewed and drove the Venza.- Roseann
My salesman was professional and not pushy. I was given a fair price for my trade-in. I will absolutely buy from Concord Toyota again. A great experience.- Greg
They have a child-friendly area where I could wait with my son.- Scott
This Venza is my second vehicle purchased at Toyota of Concord. The dealership is the most fair in the area. Even though I live 5 minutes from the Lake Norman Toyota dealership. I drive to Concord because the Concord dealership has always treated me fairly and dealt with me in a forthright manner.- Robert
Every aspect of our purchase went smooth thanks to Kevin Morrell. No complaints. Everyone was friendly and courteous. We love out new 2011 Sienna SE!- Ashely
Excellent. Very considerate. Answered all my questions. Gino made every effort to keep us comfortable (excessive temperatures outside) while we viewed and drove the Venza.- Roseann
My salesman was professional and not pushy. I was given a fair price for my trade-in. I will absolutely buy from Concord Toyota again. A great experience.- Greg
They have a child-friendly area where I could wait with my son.- Scott
Monday, August 8, 2011
CHECK OUT OUR TESTIMONIALS THIS WEEK
I was impressed with Brian's instructions he gave us about the vehicle after we had signed on the dotted line. I am 50 years old and I have purchased many cars and this is the first time I had a thorough training done.- Elizabeth
We really love Toyota of Concord (NC). We've now bought three cars from this dealership and will continue to shop there. Also, out sales rep, Jim Luciow was top notch. Friendly, honest and very easy to work with. We always experience excellent service and the staff is always nice and ready to help you out. - James
Everyone at the dealership was fabulous to work with. Chris and Donnie are wonderful.- William
Peter Del Sol takes care of me. Its like a neighborhood store. He knows me, my family. He cares.- Brett
Rick McKenzie was recommended to me as the person to see in service. Rick was professional, courteous & quick. Great Job!- Real Property Services
I continue to bring my cars to his dealership for service, due to the exceptional service received by Thomas Hopewell.- Marc
The person who I had the appointment with, Mike, was very helpful in explaining the details of what needed to be done, making sure it was done in a timely manner and arranging transportation to the mall.- Twana
We really love Toyota of Concord (NC). We've now bought three cars from this dealership and will continue to shop there. Also, out sales rep, Jim Luciow was top notch. Friendly, honest and very easy to work with. We always experience excellent service and the staff is always nice and ready to help you out. - James
Everyone at the dealership was fabulous to work with. Chris and Donnie are wonderful.- William
Peter Del Sol takes care of me. Its like a neighborhood store. He knows me, my family. He cares.- Brett
Rick McKenzie was recommended to me as the person to see in service. Rick was professional, courteous & quick. Great Job!- Real Property Services
I continue to bring my cars to his dealership for service, due to the exceptional service received by Thomas Hopewell.- Marc
The person who I had the appointment with, Mike, was very helpful in explaining the details of what needed to be done, making sure it was done in a timely manner and arranging transportation to the mall.- Twana
Tuesday, July 19, 2011
Another Satisfied Customer of Toyota of Concord
Short wait and comfortable waiting area. Customer service was great!-Crystal
Peter DelSol is definitely a valuable part of your team in the service department. What an incredible person he is to talk with and to trust with my car problems. I thank God for Peter DelSol. Thanks.-Dale
Very friendly, helpful and didn't wait too long. Love getting a free car wash.-Janel
We were so pleased with the overall experience (cordial, courteous, professional, etc) at Toyota Scion of Concord that we have already recommended the to several of our friends if/when they are ready to purchase a vehicle.-Adrian
Peter DelSol is definitely a valuable part of your team in the service department. What an incredible person he is to talk with and to trust with my car problems. I thank God for Peter DelSol. Thanks.-Dale
Very friendly, helpful and didn't wait too long. Love getting a free car wash.-Janel
We were so pleased with the overall experience (cordial, courteous, professional, etc) at Toyota Scion of Concord that we have already recommended the to several of our friends if/when they are ready to purchase a vehicle.-Adrian
Friday, July 8, 2011
Toyota of Concord Customers Say It All....
Toyota Scion of Concord is the best in service and customer satisfaction.- Richard
Everyone at this dealership is kind and courteous, very helpful with any questions.- Ruby
Peter Del Sol was the service advisor and did an excellent job. I liked him and I'll be back!
It's impossible to have a service department any easier to work with. I just drove in and they took care of everything. What's not to like about that! - Kenneth
The service advisor was friendly, respectful and knowledgeable. Our service advisor was Mike Sheehan and he kept me informed during the appointment.- Christopher
I like the location of this dealership, every time i have been to this dealership to service my other vehicle in the past (Corolla) and to purchase my new car I get a warm welcome form all the associates they are courteous, caring and patient with me and most all very helpful.- Rosemarie
I am very happy with my purchase. I had not considered the Camry before, but after the test drive i was hooked. The service I received was above and beyond anything I have ever expected. Everyone was very helpful and made sure all our needs were meet.- Kevin
Everyone at this dealership is kind and courteous, very helpful with any questions.- Ruby
Peter Del Sol was the service advisor and did an excellent job. I liked him and I'll be back!
It's impossible to have a service department any easier to work with. I just drove in and they took care of everything. What's not to like about that! - Kenneth
The service advisor was friendly, respectful and knowledgeable. Our service advisor was Mike Sheehan and he kept me informed during the appointment.- Christopher
I like the location of this dealership, every time i have been to this dealership to service my other vehicle in the past (Corolla) and to purchase my new car I get a warm welcome form all the associates they are courteous, caring and patient with me and most all very helpful.- Rosemarie
I am very happy with my purchase. I had not considered the Camry before, but after the test drive i was hooked. The service I received was above and beyond anything I have ever expected. Everyone was very helpful and made sure all our needs were meet.- Kevin
Wednesday, July 6, 2011
See What Our Customers Re Saying About Us
I was very pleased with all aspects of my dealings with the dealership. There are 2 other Toyota dealers closer to my home....but I would choose Toyota Scion of Concord again for future purchases. I have purchased and leased many cars over the years, and car shopping is not usually so pleasant. Paul Shaw was so professional and a pleasure to deal with. He is an asset to this dealership.- Matthew
I like several things about my purchase. 1. Ease in dealing with my salesperson Andre Andrews. 2. Minimum haggling, I stated my conditions and he was able to provide me with a great deal...3. the ability to test drive twice and he explained all the car features... Admired the politeness and ease of doing business with the staff at dealership.- Kay
Everything was done in a timely manner. Wasn't there long at all. I like the fact that you don't have to wait at the dealership will provide you a ride to the mall and will call to let you know that the car is ready and ask id you are ready to be picked up and returned to the dealership.- Janet
I like several things about my purchase. 1. Ease in dealing with my salesperson Andre Andrews. 2. Minimum haggling, I stated my conditions and he was able to provide me with a great deal...3. the ability to test drive twice and he explained all the car features... Admired the politeness and ease of doing business with the staff at dealership.- Kay
Everything was done in a timely manner. Wasn't there long at all. I like the fact that you don't have to wait at the dealership will provide you a ride to the mall and will call to let you know that the car is ready and ask id you are ready to be picked up and returned to the dealership.- Janet
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