Sales Experience

Antoine Rizk made my first car buying ecperience a wonderful one. Not the least but stressful. I felt like he genuinely cared! - Coren

Paul was professional, caring and yes fun to work with. Excellent job Paul! - Maxine

Everyone was friendly and courteous. - Rosemarie

I liked the experience we had with our salesperson Mike Lewis. He made it easier for me to make my car buying decision. - Ronisha

Our salesperson was excellent. - Susan

After driving the exact Camry at another dealer, so I knew I wanted it. I came to Toyota of Concord, because I have always had my other Camry's serviced there, even though I live closer to the other dealer. I have always been pleased with Toyota of Concord.
Mark was quite helpful, thorough and professional. It was a pleasure to work with him. I would recommend him and Toyota of Concord to anyone thinking of buying a Toyota. - Derryl

Service Experience

I had the opportunity to work with Harold Wagner (Service Advisor). Not only did he review the information that I submitted through the online appointment service, but evaluated the vehicle when it arrived - to detail the services I truly needed. I will be scheduling my future appointments with Harold not only due to his expertise, but also his fantastic customer service. - Jonathan


There are several employees available to help with your needs. The employee are responsive and do not attempt to force the customer to do anything they do not want to do. They provide advice and allow the customer to make an informed decision. - Kama

Sales Experience

They sold me my last car in 2003. I will purchase my next vehicle from them. They are just wonderful! They make it so easy to do business with them. They are honest and friendly.- Joan


I have owned/leased 6 Toyota's in both CA and NC. This was the first time I purchased from Toyota of Concord. Best experience by far with Toyota. I would definitely chose to do business with this dealer again and again. - Thomas

I really like how everyone was really nice! They were very patient with me and helped me choose the car I wanted! - Lena

When I made the decision to purchase, I went online and registered. I was surprised at the quick response and contact time of the Concord Toyota. Conversations not only on phone but through email made my decisions easy. Even after purchase, a courtesy call was made. This experience was very satisfying. Very friendly service. Quick and easy service department. - Larry

This is the 6th vehicle purchased at this dealership in my immediate family (only one was used). We have already recommended this dealership to friends, family and co-workers who have purchased vehicles from the dealership based on our experience with Toyota of Concord. - Dallas

Service Experience

I have been utilizing this dealership for over 2 years and have been consistently pleased with the level of service that I receive. - Augustina

Toyota of Concord Invites new Toyota Owners to an Owner Celebration Event!

Toyota of Concord proudly invites new Toyota owners for a very special Owner Celebration Event. At this event, Toyota owners will learn all about their Toyota car’s features, maintenance needs and warranty coverage. Only at Toyota of Concord, a leading Toyota car dealer in Concord, NC, you get the best ownership experience possible.

This event is by invitation only designed for New Toyota Owners where they will be given important information on how to optimize fuel economy, proper maintenance of their car, and make the most of the technology and safety features of their new Toyota. Also, they will learn all about Genuine Toyota parts and where to book their Toyota service appointments.

Additionally, owners are served a wonderful dinner and will have the opportunity to ask any questions they may have regarding their new Toyota cars.  There will be raffle prizes and discount coupons to be won as well.  All the event attendees will be given a free oil change coupon certificate.

Toyota of Concord is proud to give the very best experience to our loyal customers.  Drop by Toyota of Concord for all your Toyota car buying needs in and around Concord, North Carolina. Select your new or used car from the vast new vehicle inventory and used cars lot. Drive home the Toyota car of your choice and let Toyota of Concord provide you with the best ownership experience before, during and after you purchase your new Toyota!  

Sales Experience

Because of my experience with this dealership and this salesperson, I would come to this dealership when I decide to trade or buy. I would recommend this dealership to my friends. -Ruby

Liked the no hassle/ no harassment forcing the sale. Salesman was wonderful at answering all questions, and following up on what we has decided but in no way made us uncomfortable. It was a wonderful 1st car purchase experience for us. - Ryan

One of the best car buying experience I have had. It was stress-free and enjoyable I have had. I will definitely be buying my next vehicle there. I never felt pressured and was extremely satisfied with the whole process. I loved how easy it was to find the vehicle we were looking for and the friendliness of the salesperson. - Matthew

Service Experience

Friendly competent service with extended hours. - Ann

Very satisfied with Chip, the service writer. Very pleasant and courteous. Follow up well after service. - Robert

Everything was handled quickly - took less time than expected. The people there are nice, they remember me, and always do what they said they would do. - Regino

For ten years, I have been bringing my car to this dealership for all its service needs, and I can't say anything negative about them. - Evelyn

Great dealership. Friendly service and hand car was is the best! Dealership is nice and clean... service is great. I've used shuttle service to get to work...this dealership is great for me...all Toyota dealerships do not offer all that this one does. - Terri

Paula was superb. I will never take my truck to anyone else. She was friendly and took the time to make me feel special. - Duane

Friendly, helpful, knowledgeable, efficient. - Lisa

Completely satisfied. This is the 5th Camry we have bought from this dealership. - Effie

Toyota ‘100 Cars for Good’ Program to begin March 7th!

Toyota of Concord is please to announce Toyota's 100 Cars for Good Program!

Q: What is Toyota 100 Cars for Good?

A: Toyota’s 100 Cars for Good program is a Facebook-enabled philanthropy initiative whereby Toyota will give 100 Cars in 100 Days to 100 deserving charitable organizations.

Q: Why is Toyota giving cars to charity?

A: Toyota believes that motor vehicles, and the mobility they provide, contribute to the betterment of society. They can be particularly impactful in enhancing the good works of charitable organizations in local communities, fulfilling their transportation needs to help extend the reach and efficiency of their good works.

Q: How will winners be determined?

A: Daily winners will be determined by popular vote on a dedicated Facebook application. Each day, 5 charities will have the opportunity to win. The organization receiving the most votes at the end of the day will receive a car. The four runners-up will receive $1,000 cash.

Q: Who is eligible to win a car?

A: In order to be eligible for consideration, organization must be a verified 501c3. Organizations with religious or political missions will not be eligible.

Q: How and when do organizations apply to participate?

A: Organizations will apply through submission of an application on the Toyota 100 Cars for Good Facebook page. Applications will be accepted beginning March 7, 2011 and will remain open until March 21, 2011, or until 5,000 applications have been received.

The application will require such information as:

• Name of organization
• Mission of organization
• How they would use the vehicle to enhance their good works
• Vehicle selection (Prius, Tacoma, Tundra, Highlander Hybrid, Sienna, Sienna Ramp Van)
• A brief statement explaining why they should be considered.
• Category in which their charity work should be included (e.g. environment, education, safety, etc.)

Q: Which vehicles will be available for winners to choose?

A: Winners can choose from one of the following six Toyota vehicles:

• Prius
• Highlander Hybrid
• Tacoma
• Tundra
• Sienna
• Sienna Ramp Van

These vehicles were selected by Toyota based on our experience with donating vehicles to charitable organizations.

Q: How will the 500 finalists be selected?

A: Finalists will be selected by an independent, 3^rd party panel of experts in the areas of Philanthropy and Corporate Social Responsibility.

Q: What criteria will the panel use in selecting the 500 finalists?

A: Consideration will be given to applicants’ needs, potential impact of vehicle use, geographic diversity, diversity of populations served, and diversity of organizations’ missions.

Q: Who is eligible to vote?

A: Members of the general public with a Facebook account will be eligible to vote on a daily basis.

Q: How many times per day can a person vote?

A: Participants will be able to submit one vote per day for the 100 day contest period.

Q: When will voting begin? How long will it last?

A: Voting is scheduled to begin March 9, 2011. Each day for 100 days, 5 organizations will be eligible for voting. At the end of each day, a winner will be determined and a car awarded. The following day, 5 new organizations will compete for votes. This process will continue for a period of 100 consecutive days (including all weekends and national holidays).

Q: Can the general public nominate a charity for participation?

A: The general public cannot directly nominate a charity for consideration. However, they can alert their charity about the program and the organization can then apply directly by submitting a form on the Toyota Facebook page.

Q: When will the winners receive their vehicles?

A: Once notified, winners will receive their vehicle within 90-120 days.

Q: What will winners have to do to take delivery of the vehicle?

A: Vehicle winners must pay for vehicle registration and provide proof of insurance before vehicle delivery. Winners may also be asked to participate in a vehicle delivery ceremony at a Toyota dealer in their local area.

Q: Can winners add options and accessories to their vehicles prior to taking delivery?

A: No. In order to facilitate the vehicle ordering process, award vehicles will be of a predetermined color, spec, and content level.

Q: What if I don’t have a Facebook account?

A: At this time, votes will only be submitted via Facebook. You can easily open a Facebook account by going to www.facebook.com. All you need is an email address to get started.

Q: What if a charitable organization does not have a Facebook account? Will they still be able to participate?

A: Either the charitable organization, or an individual acting on behalf of the charitable organization, must have a Facebook account in order to submit an application through the Toyota USA Facebook page. Toyota will provide all finalists with a ‘Social Media’ kit to help them enhance their social media presence during the contest period.

Sales Experience

It was a good experience all around. - Randy

The easiest vehicle I have ever purchased! - Brian

This is the 3rd Toyota that my husband and I have purchased from Toyota of Concord and we have our cars serviced there as well. We have always been treated well and fell that we can trust them. They provide excellent service. - Kathy

Service Experience

Thomas explained the work that was done completely and was very helpful. Thomas does a great job explaining what needs to be done to my car. It is always ready on time ans the quality of work is excellent. - Lorriane

This dealership amazed me when I got out of the car a valet took over and directed me to an advisor who was friendly, efficient, and knowledgeable about my problem. While I was standing at the advisors station another person asked me id i needed help I felt like I was the number one person in the building and I'd like to thank that dealership for their ultra professional treatment of me. - Kenneth

The service representative was very prompt and courteous. - Mirion