We always have an outstanding experience with the service department. Our advisor, Thomas Hopewell, always ensure that we are knowledgeable of anything concerning our vehicle. We're always greeted with a smile and the service is efficient!! - Bradley
Michael Sheehan was extremely thorough in explaining what repairs were needed and why. I was very impressed with his efforts. The cashier Linda Miller is always very friendly and prompt.- Karen
I thought my service rep ( Paula Marlowe) was wonderful as always. This is why I continue to return to Toyota of Concord for my service needs.- Gregory
My visit was a pleasant experience. My service advisor was very polite and explained everything to me. My visit was comfortable. Appreciate the cleanliness of the facility it was a good visit.- Brenda
Mr. Furr far exceeded my expectations. Provided me a nicer car than I thought I could afford, for the monthly payment I wanted. He was prompt and polite. I have owned over a dozen cars, and this was easily the most pleasant dealership experience.
- James
Carlos was the best final paperwork person we have ever worked with. He was super professional, friendly, made you feel confident.- John
Sales people were very courteous and professional. Hendrick culture seems to exude integrity and service to the customer.- Arthur
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