All of your service reps are great and were very attentive to me even though Tonya Cordrey was assigned to me that day. I was experiencing severe knee pain when I was there and they paid attention to me and made sure I had a comfortable place to sit to keep me off my feet as much as possible. Peter Del Sol and Tonya took care of my service needs. I understand that Tonya is relatively new and she is definitely a keeper. Peter is a class act and I am happy he has been promoted to Manager.
Your service department is well managed and they work together as a family. While I have worked mostly with Peter in previous years, I have always received top notch care from anyone who has helped me with my service. -Patricia
Wednesday, May 22, 2013
Monday, May 20, 2013
SEE WHAT OUR CUSTOMERS ARE SAYING ABOUT US
My Service Advisor, Mr. Thomas Hopewell, does an exceptional job at keeping my car properly serviced. I don't worry about the maintenance of my car and that is a plus in my busy schedule. He responds to my calls in a timely manner; I really appreciate his honesty and knowledge. -Frances
Thursday, May 16, 2013
Kelley Blue Book Names Toyota as Brand with Best Resale Value
It isn’t something that everyone considers when buying a new
car, but resale value should always be considered when purchasing a new
vehicle. Don’t you want to get as much as possible out of your vehicle when you
trade it in or sell it for a newer model five years down the road?
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| The 2013 FJ Cruiser |
If you said yes, Toyota is far and away the manufacturer for
you.
In its annual “Best Resale Value” awards, Kelley Blue Book
named Toyota the best overall brand. Not only did Toyota win the Best Brand
category, but in Kelley Blue Books’ “Top Ten” list, which names the top ten
overall models, Toyota took four of ten spots, including the top overall
vehicle with the FJ Cruiser.
KBB also named the top vehicle in respective categories. Of
the twenty-two categories, Toyota vehicles won six – the Avalon won for Best
Full-Size Car, the FJ Cruiser won Best Mid-Size SUV/Crossover, the Sequoia won
Best Full-Size SUV/Crossover, the Tacoma won Best Mid-Size Pickup Truck, the
Tundra won best Full-Size Pickup truck, and the Sienna won the category for
Best Minivan.
If driving a stylish, reliable vehicle that retains its
value sounds good to you, stop in and see us!
Labels:
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Toyota of Concord Customers Say It All!
Tyler was a great salesman! I thoroughly enjoyed my first car buying experience with him. He was knowledgeable, patient, and has a very warm personality. His charisma shows that he enjoys his role at Toyota of Concord. He even spoke with my husband over the phone. I would definitely recommend a friend ask for him if he or she was looking for assistance.- Melissa
Tom was very helpful and answered all our questions just like he did the last time when I purchased my 2012 Prius.
He took time to show us all the extras we were getting with the 2013 Prius and explained how the apps worked.
Michelle in finance, worked hard for us too so we would have a lower finance interest rate.
Both Tom and Michelle, in my opinion, went above and beyond the normal selling of a car.
I am looking forward to purchasing again some time next year.
Thank you Toyota Scion of Concord for employing two very special people to represent you. -Gloria
He took time to show us all the extras we were getting with the 2013 Prius and explained how the apps worked.
Michelle in finance, worked hard for us too so we would have a lower finance interest rate.
Both Tom and Michelle, in my opinion, went above and beyond the normal selling of a car.
I am looking forward to purchasing again some time next year.
Thank you Toyota Scion of Concord for employing two very special people to represent you. -Gloria
Tuesday, May 7, 2013
Check Out Our Testimonial This Week
Last week I happened to be at the dealership service center to get my 2012 Prius factory service done for 15K. I randomly took an appointment online with Rick Smith. Someone else came to attend me when I drove into the service area. Later it was transferred to Rick.
The very moment I introduced myself I started experiencing the good 'customer service' feeling. I could tell the difference between the two individuals right away and Rick was great greeting me, listening to couple of observations I had in the vehicle and documenting it and cross verifying the same with me before sending the car into the service area. He was so precise in understanding my issues and translating into machine language :-).
I must also Thank the mechanic who serviced my vehicle. Unfortunately they work behind the scene and I don't get a chance to thank them. Hence please pass on my appreciation to them as well. The after service experience with the vehicle was also great. I thought I am riding a newer vehicle. The steering was so smooth and controlled, the engine felt quieter, the break pedal was more responsive.
All in all this time my experience was amazing. Rick Smith and team has done a true 'Customer Service' and excelled. - Gopinath
Monday, May 6, 2013
Check Out Our Testimonial This Week
Jim Luciow has help me at Toyota Scion of Concord for the past 4 years. I have purchase 4 vehicles from Toyota Scion of Concord with Jim. Jim is honest and straight forward and is a pleasure to work with. -Phillip
From the moment you drive up to receive service until you drive out, the courtesy, professionalism and customer care is non stop. -Louis
Excellent service and customer service from Peter and Chip.-Mark
To schedule appointment was easy and fast available, service was done quickly, friendly atmosphere and personal. -Dagmar
From the moment you drive up to receive service until you drive out, the courtesy, professionalism and customer care is non stop. -Louis
Excellent service and customer service from Peter and Chip.-Mark
To schedule appointment was easy and fast available, service was done quickly, friendly atmosphere and personal. -Dagmar
Wednesday, May 1, 2013
Redesigned for 2014: The All-New Toyota 4Runner
The versatile 4Runner has a history of being a durable and
rugged off-road capable SUV, and for 2014 it is receiving a facelift that
better fits its persona. Whether you need a vehicle capable of hauling your
kids to school or to getaway for a camping trip, the 4Runner is a great option.
Toyota Scion of Concord is excited for the arrival of the reinvented 4Runner.
The 2014 4Runner features a new grille and headlamps that
give it a more rugged look. With three trims to choose from, you can decide
between 17-inch or 20-inch alloy wheels, and eight different color options.
On the inside, there are a number of optional features for
the 4Runner. You can have a leather wrapped steering wheel, leather shift knob,
and Soft Touch door trim, giving you a luxurious feel on the inside. Another
great feature is an automatic dual-zone climate-control system, giving you the
ability to keep all of your passengers warm or cool on trips.
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| 2014 4Runner |
The 4Runner comes with a five-speed automatic transmission
and a 270-hp 4.0-liter v6 engine. You can choose between rear wheel two-wheel
drive, a part time four-wheel drive, or a full-time multi-mode four-wheel drive
with a locking center differential.
If you’re interested in the redesigned 4Runner, stop in at
Toyota Scion of Concord today and speak with one of our knowledgeable sales
staff. We offer a full line of Toyota and Scion’s, and are positive we can find
just the right vehicle for you! Also, don’t forget about our exceptional
service department, ready to meet any of your service needs!
Thanks for reading; we look forward to speaking with you!
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