Toyota of Concord's Owner Celebration Event a Success!

The Owners Appreciation Event was held at Toyota of Concord and was designed for New Toyota Owners where they will be given important information on how to optimize fuel economy, proper maintenance of their car, and make the most of the technology and safety features of their new Toyota. Also, they learned all about Genuine Toyota parts and where to book their Toyota service appointments.

Additionally, owners were served a wonderful dinner and had the opportunity to ask any questions they may have regarding their new Toyota cars.  There were raffle prizes and discount coupons to be won as well.  All the event attendees were given a free oil change coupon certificate.

See some of the wonderful letters we received from customers who showed their appreciation.   

"Thank you for inviting my wife and I last evening to your celebration event.  Though we have been customers at Toyota of Concord for around 15 years, we were very impressed all over again by your kind hospitality and extremely informative presentations.  We both learned more about the various services available that we were previously unaware of, and established relationships with key people.  Thank you so much!  It was definitely a worthwhile event.  I can assure you that we will be patrons at Toyota of Concord for a long time."

Thanks again,

Ken & Tracy 

2011 4-Runner

2004 Avalon

1997 4-Runner

"My wife Doris and I attended your celebration last night at Toyota of Concord.  We were very impressed with the professionalism of your staff.  Without exception, each employee was professional and extremely attentive and polite.  My wife is the owner of the new Prius, which we both are enjoying.  Over the years (34)  we have purchased numerous vehicles for our family, never have we experienced such a professional staff as we have found at Toyota of Concord.  My wife talked with your technician about the Prius, he gracefully answered each and every question she and others asked.   I observed and was very impressed with his knowledge and people skills in dealing with the customers.  The Prius appeared to be the hit of all the customers present.

We look forward to a good relationship with your dealership and will recommend your dealership and products to friends and family.  Speaking of family, my father (deceased) was an auto mechanic his entire life.  He believed in a clean workplace to repair automobiles, he would have amazed at the cleanliness of your auto repair shop.  I would recommend having some large photos made of the auto repair area to have on display for customers to observe who are shopping for a auto from your business.  That was an impressive shop. "

Thanks again,

Wayne and Doris 

For more information about Toyota of Concord please visit our website, we are located in Concord NC, where we serve customers from Harrisburg, Kannapolis and Huntersville to name a few.  You can also visit us at the dealership showroom at 7670 Bruton Smith Boulevard, Concord, NC (704) 979-7700 ‎and take advantage of some of our monthly specials.

New Owner Celebration Event at Toyota of Concord near Charlotte, NC

Nearly 40 new owners came to our July event. The New Owner Event is being held quarterly at our Toyota store. Folks braved the early evening heat and humidity on July 15th to join us for great food, drinks and chat.

Service Advisor and Event Organizer, Terry Sells, addressed the crowd letting them know more information about the service and maintenance of their new vehicles as well as, Warranty information. The purpose of this event is to give people another overview of vehicle care and operation that may have been overlooked when picking up their new vehicle. That first day of ownership is very exciting and most of us just want to get in and drive! Having an evening where a knowledgeable service representative is available to ask questions is proving to be a big hit with our customers.

After the presentation in the conference room guests were shown the service area where they will check their vehicles in when coming for maintenance or repair. In the service area, a Certified Technician demonstrated checking fluid levels on a new Camry. Other models were also available.
Tire Maintenance, Safety Features and Emergency procedures such as correct jump starting of a vehicle and changing of tires were also covered in the session.

Those in attendance stated in surveys completed after the event they found this to be very useful in knowing the dealership better as well as understanding their own vehicle. After and during the event drawings were held, gifts given out and in general a good time was had by all who attended. Many even wanted to know if they could come again and the answer is YES!