Wednesday, March 6, 2013

A Positive Customer Experience


Toyota of Concord has a wonderful asset in Jeffrey. He worked with me to find exactly the vehicle I wanted and provided a wonderful purchasing experience. We purchased a Sienna XLE and had a DVD player installed by a second party that was recommended by the dealership. In hindsight, I might have opted for the vehicle with a factory installed player as there are/were some drawbacks to the aftermarket unit, but that is in NO WAY a reflection of how well we were treated by your salesperson. As the need for a new vehicle arises, I will certainly go back to see Jeffrey again.

- David












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